Legal
Privacy Policy
This Privacy Policy explains how KarmiloFox collects, uses, stores, and protects information when you use our mobile application, website, and related services.
Last updated · May 31, 2026
Last updated: May 31, 2026
This Privacy Policy explains how KarmiloFox (“KarmiloFox,” “we,” “our,” or “us”) collects, uses, stores, and protects information when you use our mobile application, website, and related services (collectively, the “Service”).
KarmiloFox is a language-learning application designed to help users learn vocabulary through visual word cards, pronunciation practice, typing exercises, spaced repetition, progress tracking, reminders, and premium learning features.
This Privacy Policy applies to:
- the KarmiloFox mobile application;
- the website located at https://karmilofox.online/;
- related support, communication, subscription, and app-review pages.
If you do not agree with this Privacy Policy, please do not use the Service.
1. Contact Information
If you have questions about this Privacy Policy, your data, or your privacy rights, you can contact us at:
- Email: karmilofox.app@outlook.com
- Website: https://karmilofox.online/
2. Information We Collect
We collect only the information reasonably needed to provide, maintain, improve, secure, and support the Service. The exact data collected may depend on how you use KarmiloFox, your device settings, your app permissions, your subscription status, and the features you choose to use.
2.1 Information You Provide Directly
You may provide information to us when you:
- set up your learning preferences;
- choose your native language;
- choose the language you want to learn;
- select topics;
- set a daily learning goal;
- set reminder preferences;
- contact support;
- send us feedback;
- request help, data access, or data deletion.
This information may include:
- your email address if you contact support;
- your name if you choose to provide it;
- your support messages and attachments;
- your selected native language;
- your selected target learning language;
- selected vocabulary topics;
- learning preferences;
- reminder preferences;
- app feedback or support request details.
2.2 Learning and Progress Data
To provide the core learning experience, KarmiloFox may store learning-related data such as:
- words or phrases you have started learning;
- words marked as known;
- words completed or mastered;
- spaced repetition progress;
- practice session results;
- correct and incorrect answers;
- learning streaks or activity progress;
- topic progress;
- daily goal progress;
- subscription access status;
- app settings such as sound, vibration, and reminder preferences.
This data is used to make the app work properly, personalize your learning experience, and help you continue learning where you left off.
2.3 Device and Technical Data
We may collect limited technical data automatically, such as:
- device type and model;
- operating system version;
- app version;
- language settings;
- time zone;
- approximate country or region derived from technical signals;
- device identifiers used by analytics or crash-reporting tools;
- diagnostic logs;
- crash reports;
- performance data;
- basic network and usage information.
We use this information to keep the app stable, fix bugs, improve performance, prevent abuse, and understand how the Service is used.
2.4 Usage and Analytics Data
We may collect information about how users interact with the Service, including:
- screens viewed;
- buttons tapped;
- onboarding steps completed;
- learning sessions started or completed;
- subscription screens viewed;
- app features used;
- session duration;
- general engagement and retention information;
- crash and performance events.
This information helps us improve the app experience, detect errors, test features, and understand which parts of the app are useful to users.
2.5 Purchase and Subscription Data
KarmiloFox may offer paid premium features through auto-renewable subscriptions. Current planned subscription options include:
- Monthly subscription: $9.99 per month.
- Yearly subscription: $39.99 per year.
Subscription availability, exact pricing, trial eligibility, taxes, currency, and renewal terms may vary by country, platform, app store, and promotional offer.
If you purchase a subscription:
- iOS purchases are processed through Apple App Store and your Apple ID.
- Android purchases are processed through Google Play Billing.
- We do not collect or store your full credit card number.
- We may receive limited transaction and entitlement information, such as subscription status, product identifier, renewal status, purchase date, expiration date, trial status, cancellation status, and app store transaction identifiers.
This information is used to activate premium features, manage subscription access, prevent fraud, provide support, and comply with legal obligations.
2.6 Website Data
When you visit https://karmilofox.online/, we may collect limited website information such as:
- pages visited;
- browser type;
- device type;
- approximate region;
- referring page;
- basic analytics events;
- technical logs required for hosting and security.
Our website is intended mainly to provide information about the app, legal documents, support contact details, and App Store / Google Play related links.
2.7 Cookies and Similar Technologies
Our website may use cookies or similar technologies for basic functionality, security, analytics, and performance. You can control cookies through your browser settings. Blocking cookies may affect some website functionality.
The KarmiloFox mobile app may also use app-based identifiers or SDK technologies for analytics, crash reporting, subscription management, and app functionality.
3. How We Use Information
3.1 To Provide the Service
We use data to:
- operate the app;
- display vocabulary content;
- save learning progress;
- manage spaced repetition;
- play audio and show word images;
- personalize learning sessions;
- remember app settings;
- provide reminders if enabled;
- activate premium features;
- provide customer support.
3.2 To Improve and Maintain the Service
We use data to:
- fix bugs;
- analyze crashes;
- improve app performance;
- understand feature usage;
- improve onboarding and learning flows;
- test and improve app design;
- maintain compatibility with devices and operating systems.
3.3 To Process Subscriptions
We use purchase and subscription data to:
- verify purchases;
- provide premium access;
- manage trial status;
- detect subscription expiration;
- prevent unauthorized access;
- respond to subscription support requests.
3.4 To Communicate With You
We may use your email address or support messages to respond to your questions, provide technical support, process privacy requests, notify you about important Service-related issues, and address account, payment, or subscription problems. We do not sell your email address.
3.5 To Send Reminders and Notifications
If you enable reminders or notifications, we may send learning reminders, progress notifications, or important app-related messages. You can disable push notifications through your device settings.
3.6 To Protect the Service
We may use information to:
- detect fraud;
- prevent abuse;
- secure the Service;
- investigate technical issues;
- enforce our Terms of Use;
- comply with applicable laws.
4. Legal Bases for Processing
For users in regions where legal bases are required, such as the European Economic Area or the United Kingdom, we process personal data under one or more of the following legal bases:
- Contract: to provide the Service you request.
- Consent: where you give permission, such as for certain notifications, optional analytics, or marketing where required.
- Legitimate interests: to improve, secure, maintain, and support the Service.
- Legal obligation: to comply with applicable legal, tax, accounting, consumer protection, or app store requirements.
5. Third-Party Services
We may use third-party service providers to operate and improve the Service. These providers may process data on our behalf or according to their own privacy policies.
Depending on the app version and configuration, KarmiloFox may use services such as:
- Firebase services by Google, including Firebase Analytics, Firebase Crashlytics, Firebase Cloud Messaging, Firebase Remote Config, Firebase Storage, Firebase Hosting, or related Firebase services;
- Apple App Store services for iOS distribution, in-app purchases, subscriptions, and purchase management;
- Google Play services for Android distribution, Google Play Billing, subscriptions, and purchase management;
- RevenueCat or a similar subscription management provider, if used to manage subscription entitlements;
- Vercel or another hosting provider for the website;
- email and support tools used to respond to support requests.
These services may collect device information, app events, crash logs, purchase status, diagnostic information, or other technical data needed to provide their services.
We do not allow third-party service providers to use personal data for purposes unrelated to providing services to us, except where their own terms and privacy policies apply or where required by law.
6. Data Sharing
We do not sell your personal information.
We may share information only in the following situations:
6.1 Service Providers
We may share data with trusted service providers who help us operate the Service, such as hosting providers, analytics providers, crash reporting tools, subscription management providers, app stores, and customer support tools.
6.2 App Stores and Payment Providers
Purchases and subscriptions are processed by Apple App Store or Google Play. These platforms may process your payment information according to their own terms and privacy policies.
6.3 Legal Requirements
We may disclose information if required to do so by law, regulation, legal process, court order, or governmental request.
6.4 Safety and Security
We may disclose information when reasonably necessary to protect the rights, safety, security, or property of KarmiloFox, our users, or others.
6.5 Business Transfers
If KarmiloFox is involved in a merger, acquisition, reorganization, asset sale, or similar business transaction, user information may be transferred as part of that transaction, subject to this Privacy Policy or a policy with substantially similar protections.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining your learning progress, managing subscriptions, providing support, improving the app, complying with legal obligations, resolving disputes, and enforcing our agreements.
Learning progress may remain stored until you delete the app, reset your progress, request deletion, or until it is no longer needed.
Support messages may be kept for a reasonable period to resolve issues, maintain records, and improve support quality.
Purchase records may be retained as required for accounting, fraud prevention, app store compliance, and legal purposes.
8. Data Security
We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your device, app store account, and related login credentials secure.
9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including the right to:
- access your personal data;
- correct inaccurate data;
- request deletion of your data;
- object to certain processing;
- restrict certain processing;
- request a copy of your data;
- withdraw consent where processing is based on consent;
- lodge a complaint with a data protection authority.
To exercise your rights, contact us at karmilofox.app@outlook.com. We may need to verify your identity before fulfilling certain requests.
10. Account and Data Deletion
If KarmiloFox provides account-based features, you may request account deletion and deletion of associated personal data by contacting us at karmilofox.app@outlook.com. Please include enough information for us to identify your request.
We will delete or anonymize personal data where required by applicable law, unless we need to retain certain information for legitimate reasons such as legal compliance, fraud prevention, payment records, dispute resolution, or security.
Deleting the app from your device does not automatically cancel an active subscription. Subscription cancellation must be managed through Apple App Store or Google Play account settings.
11. Children’s Privacy
KarmiloFox is a family-friendly educational app, but it is not intended to knowingly collect personal information from children under 13 years of age, or a higher age where required by local law, without appropriate parental or guardian consent.
If you are under the age required by law in your country, you may use the Service only with permission and supervision from a parent or legal guardian.
If we learn that we have collected personal information from a child without required consent, we will take reasonable steps to delete it. Parents or guardians may contact us at karmilofox.app@outlook.com.
12. International Data Transfers
Your information may be processed in countries other than the country where you live. These countries may have data protection laws different from those in your jurisdiction. Where required, we use appropriate safeguards to protect personal data transferred internationally.
13. Advertising and Tracking
KarmiloFox is designed as a language-learning app and may use analytics to improve the Service.
If we use advertising, attribution, or tracking technologies in the future, we will update this Privacy Policy and, where required, request permission or provide appropriate opt-out choices.
On iOS, tracking permissions are controlled by Apple’s App Tracking Transparency framework where applicable. On Android, advertising and personalization settings may be controlled through Google settings and device settings.
14. Third-Party Links
The Service or website may contain links to third-party websites, app stores, or services. We are not responsible for the privacy practices, content, or policies of third parties. Please review their privacy policies before providing information to them.
15. Related Legal Documents
Please also read our Terms of Use at https://karmilofox.online/terms.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will change the “Last updated” date above. If changes are material, we may provide additional notice where required by law or through the Service.
Your continued use of the Service after an updated Privacy Policy becomes effective means you accept the updated policy.
17. Contact Us
For questions, privacy requests, support, or data deletion requests, contact us at:
- Email: karmilofox.app@outlook.com
- Website: https://karmilofox.online/
- Privacy Policy URL: https://karmilofox.online/privacy